How to Call the Agenzia delle Entrate (Italian Tax Agency) From Abroad

Quick answer: From abroad: 0039 06 4547 0468, Monday-Friday 9am-5pm Italian time (automated service outside those hours), published directly on the Agenzia delle Entrate's own contact page. The toll-free 800 90 96 96 only works from an Italian landline.

One agency, one clearly published abroad number

The Agenzia delle Entrate runs its main assistance line through a toll-free landline number for domestic callers, but it also states a separate number specifically for calls from abroad right on its own official contact page, no digging through third-party guesses needed here.

What's actually verified

Need	Number	Hours	Source
Calls from abroad	0039 06 4547 0468	Mon-Fri 9am-5pm Italian time	Agenzia delle Entrate's own contact page
From an Italian mobile	06 9761 7689	Mon-Fri 9am-5pm Italian time	Agenzia delle Entrate's own contact page
Toll-free (Italian landline only)	800 90 96 96	Mon-Fri 9am-5pm Italian time	Doesn't work abroad

Calls from abroad and from mobile phones are billed at your own carrier's rate, the free toll-free number only applies to Italian landlines. Outside the stated hours, an automated answering service picks up instead of a human operator.

What to have ready

Your codice fiscale (Italian tax identification number)
Your full name and date of birth as registered with the Agenzia
A description of the specific issue (tax return, cadastral question, notice received)

Best time to call (Italian time, CET/CEST)

From the UK: Italy is normally 1 hour ahead. Call 9am-4pm UK time to land inside the window.
From the US East Coast: Italy is 6 hours ahead. Aim for the Italian afternoon, around 10am-11am Eastern.
From the UAE/Gulf: Italy is 2-3 hours behind. Local afternoon (12pm-7pm Gulf time) overlaps well.
From Australia/Singapore/Hong Kong: Italy is 7-9 hours behind depending on season. Italian morning (9am-11am) falls in the evening Down Under.

The cheaper way to actually make the call

The abroad number is a standard Italian line, and calling it from outside Italy means paying your own carrier's international rate for the whole call. With DialVia, you call it over Wi-Fi from your browser instead:

Open DialVia and sign up (about 30 seconds)
Select Italy as the destination
Enter the number you need
Hit call

Frequently asked questions

Is the Agenzia delle Entrate's abroad number toll-free? No. It's a standard Italian line, billed at your own carrier's international rate unless you're calling over Wi-Fi.

Does the 800 90 96 96 toll-free number work from abroad? No. It's an Italian landline-only toll-free format. Use 0039 06 4547 0468 instead.

What happens if I call outside the 9am-5pm window? An automated answering service picks up instead of a human operator.

Does the Agenzia offer service in English? The published assistance line operates in Italian. For English-language help, the Agenzia's website and app offer some translated guidance, but phone assistance itself is in Italian.

Also need another Italian government office's number? See our guide to Italian government offices, covering the Agenzia delle Entrate, INPS, and passport renewal.

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