How to Call NADRA from Abroad (NICOP, CNIC & Passport Help)
7/31/2026
Quick answer: NADRA's local 1777 helpline does not work from outside Pakistan. From abroad, call NADRA's international line +92 51 111 786 100. Confirm the current number on the official NADRA / Pak Identity website first, then call it over Wi-Fi from your browser with DialVia to avoid roaming charges.
Why overseas Pakistanis can't reach NADRA on the usual number
If you live abroad and need NADRA, whether to renew a NICOP, track a CNIC or POC, fix a family-tree or biometric issue, or chase a stuck Pak Identity application, the number everyone knows, 1777, is the problem. It's a short-code that only works on Pakistani mobile networks. Dial it from the UK, US, Saudi Arabia, or anywhere else and it simply won't connect.
For the roughly 9 million overseas Pakistanis, this is a recurring frustration, because so many things (property, inheritance, banking, a child's documents) depend on a valid, up-to-date NADRA identity.
The answer is NADRA's direct international call-centre number, which accepts calls from anywhere.
NADRA's contact numbers
| What you need | Number | Works from abroad? |
|---|---|---|
| NADRA helpline inside Pakistan | 1777 | ❌ No, local short-code only |
| NADRA international call centre | +92 51 111 786 100 | ✅ Yes, direct-dial from anywhere |
NADRA and the Pak Identity portal (id.nadra.gov.pk) also handle many overseas NICOP/POC applications online, but for anything stuck, urgent, or complicated, the call centre is the fastest route. Numbers change, so verify the current one on the official NADRA website before you call.
What to have ready before you call
NADRA will verify your identity before discussing an application. Keep these to hand:
- Your CNIC / NICOP / POC number (or the tracking/token number of your application)
- Your registered mobile number and email used on the application
- The applicant's full name and date of birth exactly as recorded
- Any payment or reference number if you've already paid a fee
- For family cases, the CNIC numbers of related family members
The best time to call
NADRA's international call centre operates largely on Pakistan Standard Time (PKT). Work out your offset so you reach an agent during working hours rather than the middle of the night:
- UK: PKT is 4 to 5 hours ahead, so call in your morning.
- US East Coast: PKT is 9 to 10 hours ahead, so call late evening.
- Gulf (UAE/Saudi): PKT is 1 to 2 hours ahead, so call any time in the working day.
The roaming problem and the cheaper way to call
Calling a +92 number from your mobile abroad means international or roaming rates, often well over £/$1 per minute. NADRA calls can involve menus and hold time, so costs add up quickly for what should be a simple query.
Browser-based calling avoids that entirely. With DialVia you call NADRA's number over Wi-Fi from your laptop or phone browser, with no app and no SIM swap:
- Open DialVia in your browser and sign up (about 30 seconds)
- Select Pakistan as the destination
- Enter 51 111 786 100 (the platform adds +92)
- Hit call
You pay a small per-minute VoIP rate instead of roaming charges, and your own number stays free.
Frequently asked questions
How do I contact NADRA from abroad? Don't dial 1777, as it only works inside Pakistan. Call NADRA's international line, +92 51 111 786 100, which connects from anywhere. Confirm the current number on the official NADRA website, then call it over Wi-Fi from your browser with DialVia to avoid roaming charges.
What is NADRA's international phone number? NADRA's overseas call centre is commonly published as +92 51 111 786 100. Always check the official NADRA / Pak Identity website in case it has changed.
Can I sort out my NICOP or CNIC online instead of calling? Many NICOP, POC and modification requests can be started on the Pak Identity portal (id.nadra.gov.pk). But if an application is stuck, delayed, or complex, calling the international call centre is usually the fastest way to resolve it.
Why won't NADRA's 1777 number work from outside Pakistan? 1777 is a short-code tied to Pakistani mobile networks. Foreign carriers can't route it, so it won't connect. Use the full +92 international number instead.
👉 Try DialVia to call from your browser in 30 seconds Or return to the DialVia homepage to learn more.