How to Call Société Générale From Abroad
By the DialVia team ·
Quick answer: Call Société Générale from abroad at +33 1 76 77 39 33, open Monday to Friday 8am to 8pm and Saturday 8am to 7pm, Paris time. The same team also handles 24/7 support for a lost or stolen card or payment method.
Same team, different number than the one on your card
Société Générale's everyday number in France is the short code 3933. Like most French bank short codes, it's a domestic-only format that doesn't resolve on a foreign phone network. The bank's own site publishes +33 1 76 77 39 33 specifically for customers calling from abroad, reaching the same customer service team, just through a number that actually connects internationally.
The verified number
| Line | Number | Availability |
|---|---|---|
| Customer service, from abroad | +33 1 76 77 39 33 | Mon-Fri 8am-8pm, Sat 8am-7pm (Paris time). 24/7 for a lost or stolen card |
Source: Société Générale's official particuliers.sg.fr contact page.
What to have ready before you call
- Your account number or card number
- Your full name and date of birth as registered with Société Générale
- Details of the specific issue: a card problem, a transaction question, or general account access
Best time to call
Standard customer service hours run Monday to Friday 8am to 8pm and Saturday 8am to 7pm, Paris time. Lost or stolen card support runs 24/7.
- UK: France is usually 1 hour ahead, so your local time translates closely for most of the year.
- US East Coast: France is 6 hours ahead, so call in your morning for France's afternoon.
- UAE/Gulf: France is 2 to 3 hours behind, so call in your late morning or early afternoon.
- Australia (Sydney): France is 8 to 10 hours behind, effectively the opposite time of day.
The cheaper way to actually make the call
+33 1 76 77 39 33 is a standard French number, and calling it from outside France means paying your own carrier's international rate for the whole call. With DialVia, you call the real Société Générale number over Wi-Fi from your browser instead:
- Open DialVia and sign up (about 30 seconds)
- Select France as the destination
- Enter the number: 1 76 77 39 33
- Hit call
Frequently asked questions
What's Société Générale's number for calling from abroad? +33 1 76 77 39 33, open Mon-Fri 8am-8pm and Sat 8am-7pm Paris time, with 24/7 support for a lost or stolen card.
Why doesn't 3933 work from outside France? It's a short code, a French-network-only call-routing format. Société Générale publishes a separate full-length number for calls placed from abroad.
Is the international number free to call? No, it's a standard French line, your own carrier bills it as an international call to France unless you're calling over Wi-Fi.
What should I have ready before calling? Your account or card number, your full name and date of birth as registered with the bank, and details of the specific issue.
Need another French bank's number? See our guides for BNP Paribas and Crédit Agricole, or the full guide to calling French banks from abroad.
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